Can't get into my account. I need to change my pass word because I believe I was hacked...

GetHuman-tedysmom's customer service issue with Facebook from January 2019

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The issue in GetHuman-tedysmom's own words
Can't get into my account. I need to change my pass word because I believe I was hacked Saturday. Facebook is sending me a code but they must be sending it to my old phone number. The phone number they should send anything to is *** *** * * * *. When I put in a new password it keeps telling me I need verification so over again and over again it sends it obviously to the old phone number I sent my driver's license picture in via email it's still not fixed.
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Customer service issue
Reported by GetHuman-tedysmom
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-tedysmom started working on this issue
Jan 14th 3:54pm