I don't use Facebook for much more than messaging some of my friends who I can't contac...

GetHuman-natsailo's customer service issue with Facebook from January 2019

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-natsailo's own words
I don't use Facebook for much more than messaging some of my friends who I can't contact through other means than messenger. I don't post much if anything at all, and what I've said has been tame and benign. I came home from work a few days ago and attempted to log into messenger to message a friend of mine. I was presented with a message saying I'm ineligible. I sent and appeal and I still haven't heard anything back from Facebook other than the cookie cutter "You're ineligible" automated response. I have contacted then twice and still nothing. Even today when I was going to log into Instagram, I found that my account had been deactivated. I don't do much on Instagram and have only posted scenes from nature at my city park. I've sent an appeal to them too, but I have little doubt I will be able to resolve this dilemma. Many of my friends on Facebook who I know in person are confused about it, and have told me that either my messages are blank, or labeled as abusive content when there was none.
GetHuman-natsailo did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-natsailo
Jan 13th, 2019 - a mon ago
I have an issue with Facebook too
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GetHuman-natsailo started working on this issue
Jan 13th 6:17pm