I created a Facebook account (in my name) last year so I could follow my parents and se...
GetHuman1956553's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1956553's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1956553 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1956553 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1956553 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1956553's own words
I created a Facebook account (in my name) last year so I could follow my parents and see what the rest of my family were doing. Facebook did not think I was who I was and deactivated my account. I then decided I didn't need Facebook anymore. I got a new Facebook with a different email when a debate tourerment I was going to was having a group chat and I needed info so I created another one. * times in **** they had me confirm my identity and kicked me off till they could review my photo. I created it in December and it's been ** in total times they did this. I am sick and tired of this because I can't use my account when they are checking to see it's me. I have sent them countless photos, my id, and answered a bunch of questions of who I am.
GetHuman1956553 did not yet indicate what Facebook should do to make this right.
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