Facebook informed me that someone had tried to login from an unknown browser. This wasn...

GetHuman-chipsnch's customer service issue with Facebook from January 2019

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The issue in GetHuman-chipsnch's own words
Facebook informed me that someone had tried to login from an unknown browser. This wasn’t me so I let them know. I changed my password via the link. When I went to sign in I entered the password and it said it would send me a code to my phone but I never received a code. It asked me to use code generator but I have to be in the account to do this? I then asked for a code to be emailed but fb wouldn’t accept the code given? I can’t get into my account now and have no clue how to respond e the issue??
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Facebook

Customer service issue
Reported by GetHuman-chipsnch
Jan 13th, 2019 - 9 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 290348 others
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GetHuman-chipsnch started working on this issue
Jan 13th 12:37pm