My name is Frank aka Franky martinez, I am deaf America sign language. I would like you...

GetHuman-mutesile's customer service issue with Facebook from January 2019

1 view
284352 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mutesile's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mutesile's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mutesile will want to follow the link below to head to their help center. We will check on GetHuman-mutesile later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mutesile's own words
My name is Frank aka Franky martinez, I am deaf America sign language. I would like you to know that I've been problems with facebook account for while and not use for almost * months I tried to do follow policy fixing troubleshooting authorized account mobile something but still nothing help. I wanted to getting old account back on different device when you approved still nothing once again. I found old phone number and how I do then ? Somehow somebody use my account without permission or if it was hacker after set up opened new one got second account.... I never want to second account. I know who did I can report tho..
GetHuman-mutesile did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mutesile fixed the problem
We are waiting for GetHuman-mutesile to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mutesile fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mutesile
Jan 8th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 284352 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-mutesile started working on this issue
Jan 8th 5:48pm