I manage a facebook page for my agency. Usually on the right there is a button that sa...
GetHuman-kannis's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman-kannis's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kannis's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kannis will want to follow the link below to head to their help center. We will check on GetHuman-kannis later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kannis may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kannis's own words
I manage a facebook page for my agency. Usually on the right there is a button that says 'see pages feed' where I can click and see the articles and information from the pages my page 'likes' to share and network. For about two weeks the button has been gone and I cannot find any other means to see the other pages (apart from going to each individually). I have used facebook help and have gotten a stupid, canned response (thank you for your feedback so we can make facebook better) but I need a real solution.
GetHuman-kannis did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kannis fixed the problem
We are waiting for GetHuman-kannis to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.