My boyfriend recently purchased a gift off of one of your Facebook ads for christmas. T...

GetHuman1917289's customer service issue with Facebook from January 2019

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The issue in GetHuman1917289's own words
My boyfriend recently purchased a gift off of one of your Facebook ads for christmas. The gift never came they blocked him so she couldn't find them again. he then commented on someone else's post and the site deleted her comment. They were called mihistore then must of changed the name to success store. Their email is *****@***.com now he is out $**.** it has been a week since it was suppose to be on it's way. If there is any way to get his money back that would be appreciated. If not that site needs to be taken down from Facebook. This was his first time ever doing this and will not be doing it again. Thank you.
GetHuman1917289 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1917289
Jan 7th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1917289 started working on this issue
Jan 7th 8:19pm