Kindly assist me to recover my account as I lost my phone and when I try recovering my...

GetHuman-gjmutai's customer service issue with Facebook from January 2019

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The issue in GetHuman-gjmutai's own words
Kindly assist me to recover my account as I lost my phone and when I try recovering my account on my new laptop, it keeps on bringing an error even after submitting my id. am so desperate so please help me on this my account name is jepskossy. am no longer able to access the email that I enrolled with but you can send me a text to my number: **** ********* or to my current email *****@***.com your assistance will be highly appreciated.
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Customer service issue
Reported by GetHuman-gjmutai
Jan 5th, 2019 - 4 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
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GetHuman-gjmutai started working on this issue
Jan 5th 10:34am