My account got hacked. I have been in the process of getting a new account which I tho...

GetHuman-rasprung's customer service issue with Facebook from January 2019

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The issue in GetHuman-rasprung's own words
My account got hacked. I have been in the process of getting a new account which I thought I had in place. I was given a confirmation code ***** for Facebook and ***** * for Messenger. I was sending out weird friend requests again and getting some back. Now I've tried to go on Facebook edits sad I had to confirm my identity. Tap my picture and I got the message that my account had been done away with because I was not who I said I am. I am a ** year old lady. I have been on Facebook and have enjoyed it because I've been able to keep in contact With Friends that I have had Since teaching in **** which included teaching in Columbia And in Okinawa. I am frustrated because of all the problems I am having with Facebook today.
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Customer service issue
Reported by GetHuman-rasprung
Jan 4th, 2019 - 4 mons ago
I have an issue with Facebook too
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GetHuman-rasprung started working on this issue
Jan 4th 8:08pm