Iv been logged into Facebook in my phone for over a year now on the same phone. I went...
GetHuman1897490's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman1897490's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1897490 got the right customer help using our suggestion.
Before contacting them, items GetHuman1897490 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1897490's own words
Iv been logged into Facebook in my phone for over a year now on the same phone. I went to go on Facebook other day and I had been logged out. I used my phone number and it came up with someone else's account. I tried my email address and it came up with another profile in my name that i did not create. And I can't log into my old email address as I don't use it anymore and have forgotten password. How do I log into Facebook
GetHuman1897490 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1897490 fixed the problem
We are waiting for GetHuman1897490 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.