Hello, Compliment of the season, my Facebook account was hacked, and my password was ch...

GetHuman-hormorla's customer service issue with Facebook from January 2019

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The issue in GetHuman-hormorla's own words
Hello, Compliment of the season, my Facebook account was hacked, and my password was changed by the hacker, before my account was hacked, I secured it using trusted contact, so at the process of retrieving my account, I was told to contact my trusted contact for a code which I did, so when I entered the code given to me by my trusted contacts and clicked on continue, an error message occurs which goes thus "You are trying this too often, please try again later",.... i Even tried it again after (*) three days, and it was still the same,.. pls help, escalate and advice me.**Best Regards!.
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Customer service issue
Reported by GetHuman-hormorla
Jan 4th, 2019 - 4 mons ago
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GetHuman-hormorla started working on this issue
Jan 4th 2:15pm