I created a facebook page a few days ago and I also paid for advertising. Today when I...

GetHuman1891218's customer service issue with Facebook from January 2019

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The issue in GetHuman1891218's own words
I created a facebook page a few days ago and I also paid for advertising. Today when I logged in, I couldn't find my page and when I searched for it, no such page existed. Thinking the page was probably deleted, I created another one but when I began choosing a username, it said, "the chosen username already exists." This indicates that my initial created page still exists, but I just can't access it. I also paid for advertising for the initial page, so what happens now? Although, I don't see the transaction on my bank statement yet, so I'm not such what exactly occurred.
GetHuman1891218 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1891218
Jan 3rd, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 278362 others
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Timeline
GetHuman1891218 started working on this issue
Jan 3rd 10:50pm