I created a facebook page a few days ago and I also paid for advertising. Today when I...

GetHuman1891218's customer service issue with Facebook from January 2019

278362 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1891218's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1891218's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1891218 will want to follow the link below to head to their help center. We will check on GetHuman1891218 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1891218 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1891218's own words
I created a facebook page a few days ago and I also paid for advertising. Today when I logged in, I couldn't find my page and when I searched for it, no such page existed. Thinking the page was probably deleted, I created another one but when I began choosing a username, it said, "the chosen username already exists." This indicates that my initial created page still exists, but I just can't access it. I also paid for advertising for the initial page, so what happens now? Although, I don't see the transaction on my bank statement yet, so I'm not such what exactly occurred.
GetHuman1891218 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1891218 fixed the problem
We are waiting for GetHuman1891218 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1891218 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1891218
Jan 3rd, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 278362 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1891218 started working on this issue
Jan 3rd 10:50pm