I created a facebook page a few days ago and I also paid for advertising. Today when I...
GetHuman1891218's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman1891218's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1891218's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1891218 will want to follow the link below to head to their help center. We will check on GetHuman1891218 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1891218 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1891218's own words
I created a facebook page a few days ago and I also paid for advertising. Today when I logged in, I couldn't find my page and when I searched for it, no such page existed. Thinking the page was probably deleted, I created another one but when I began choosing a username, it said, "the chosen username already exists." This indicates that my initial created page still exists, but I just can't access it. I also paid for advertising for the initial page, so what happens now? Although, I don't see the transaction on my bank statement yet, so I'm not such what exactly occurred.
GetHuman1891218 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1891218 fixed the problem
We are waiting for GetHuman1891218 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.