The issue is I can not get on to my facebook at all, you see what happened was my accou...

GetHuman1886878's customer service issue with Facebook from January 2019

Help with my Facebook issue
The issue in GetHuman1886878's own words
The issue is I can not get on to my facebook at all, you see what happened was my account has a security feature that asks for login codes that are sent via text, how ever my old contact number that is down on facebook had been removed as the contract had ended, so facebook removed it, when I try to recover my account by resetting my password via email it asks me it doesn't recognise my browser that's because it's a new phone, so it tells me it has sent a login approval code to the old number which is not in use due to the phone contract running out plus, facebook had sent me an email stating they notice the number was no longer in use and would be deactivated from the system and my account, so why is it still sending me texts with a login code to access my facebook, I have sent over my I'd as to get me back on but not heard anything at all, please help me, I have groups and two fan pages I run one of which I use to host event with over **** fans. A certified fan page as I sent over my certificate of incorporation. I need access to my facebook to access my pages and groups and friends. Thanks Rick
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Facebook

Customer service issue
Reported by GetHuman1886878
Jan 3rd, 2019 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 277624 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1886878 started working on this issue
Jan 3rd 1:51pm
GetHuman1886878 indicated the issue is not fixed yet.
Jan 3rd 1:56pm