I tried to change my Facebook name but had forgotten my password. They sent me a reset...

GetHuman1878056's customer service issue with Facebook from January 2019

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The issue in GetHuman1878056's own words
I tried to change my Facebook name but had forgotten my password. They sent me a reset code but I have tried it * or * times and it says “invalid” then it says I’ve tried too many times and try back later.
GetHuman1878056 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1878056
Jan 2nd, 2019 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 276107 others
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GetHuman1878056 started working on this issue
Jan 2nd 1:56pm