On my Facebook business page I got review from fake person. I hid the review and blocke...

GetHuman-amlivlan's customer service issue with Facebook from December 2018

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The issue in GetHuman-amlivlan's own words
On my Facebook business page I got review from fake person. I hid the review and blocked*reported it hoping that nobody will be seeing it. But now everyone can see that review but me. I would like to unblock that person and respond to the review, but it doesn’t work. I unblocked it, waited ** hours, looked through hidden post - nothing. I cannot even find that person on my Facebook, but I can find it on other people’s Facebooks. Does that mean that person has blocked me and now there is no way for me to recover that review and respond to it. The review tap remove and add didn’t do the trick.
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Customer service issue
Reported by GetHuman-amlivlan
Dec 19th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 7 customers so far
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GetHuman-amlivlan started working on this issue
Dec 19th, 2018 12:40am