We are the new owners of a business but do not have access to the business facebook acc...

GetHuman1746807's customer service issue with Facebook from December 2018

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GetHuman1746807's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1746807 will want to follow the link below to head to their help center. We will check on GetHuman1746807 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1746807 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1746807's own words
We are the new owners of a business but do not have access to the business facebook account, the old owners will not relinquish the login information for the business facebook page. How can we acquire the page now that we have ownership of the establishment?
GetHuman1746807 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1746807
Dec 12th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 22 customers so far
Similar issue to 251997 others
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GetHuman1746807 started working on this issue
Dec 12th, 2018 9:05pm