I have not been able to login into my Facebook account for a few months. When I go thro...
GetHuman1723920's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman1723920's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1723920 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1723920 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1723920's own words
I have not been able to login into my Facebook account for a few months. When I go through all of the steps to try to get back on it always says that I have to get permission from or use a device that I had previously logged in on. But I can’t do that because the only device I ever logged in on was my old phone. I got a new phone but kept the same SIM card and put it in the new phone. But whenever I login it tells me that I need to get my code generator from my Facebook page. But it is literally impossible to get the code generator because I can’t login at all from any device.
GetHuman1723920 did not yet indicate what Facebook should do to make this right.
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