When my Facebook account was getting erratic and displaying the past, not the present...
GetHuman1710853's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman1710853's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1710853's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1710853 will want to follow the link below to head to their help center. We will check on GetHuman1710853 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1710853 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1710853's own words
When my Facebook account was getting erratic and displaying the past, not the present, I uninstalled it, thinking that I could re-install it and it would straighten out. I was wrong. Once it was out, it was out. Now, when I try to go to Lucille Joyner Facebook, it automatically goes to Lucille Rains Facebook. That was my prior name, and I never, if ever, go to that account. Lucille Joyner is my real account.
GetHuman1710853 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1710853 fixed the problem
We are waiting for GetHuman1710853 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.