When my Facebook account was getting erratic and displaying the past, not the present...

GetHuman1710853's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1710853's own words
When my Facebook account was getting erratic and displaying the past, not the present, I uninstalled it, thinking that I could re-install it and it would straighten out. I was wrong. Once it was out, it was out. Now, when I try to go to Lucille Joyner Facebook, it automatically goes to Lucille Rains Facebook. That was my prior name, and I never, if ever, go to that account. Lucille Joyner is my real account.
GetHuman1710853 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1710853
Dec 7th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 245427 others
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GetHuman1710853 started working on this issue
Dec 7th, 2018 10:56pm