Hi, we found some ad on the 'Facebook' and placed * orders for the musical toys from 'B...

GetHuman-viktorst's customer service issue with Facebook from December 2018

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The issue in GetHuman-viktorst's own words
Hi, we found some ad on the 'Facebook' and placed * orders for the musical toys from 'Biose Store Gossop'. We paid on *****. We got the confirmation emails, but when we didn't get the orders and tried to track it to see the status we realized that every our try ended up with the error message:"Oops, something went wrong." This sounds like a clear fraud. We are just wondering if 'Face book' does any verification on the companies that place ads here? And how we can be protected?*Thank you,*Tatyana*Viktor
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Facebook

Customer service issue
Reported by GetHuman-viktorst
Dec 7th, 2018 - 5 mons ago
I have an issue with Facebook too
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GetHuman-viktorst started working on this issue
Dec 7th, 2018 11:10pm