About a year or * ago, I wanted to take a break from Facebook and deactivated my accoun...
GetHuman-msheahan's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-msheahan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-msheahan's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-msheahan will want to follow the link below to head to their help center. We will check on GetHuman-msheahan later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-msheahan may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-msheahan's own words
About a year or * ago, I wanted to take a break from Facebook and deactivated my account. I know my Facebook username was *****@***.com. When I try to log on, it says I have the wrong password. But when I try to click forgot my password, it says I don’t have an account with that email address? How do I recover my account? I have created a “fake” Facebook since, with only a profile picture but no friends just so I can use it for apps that require Facebook. That is it the one I’m trying to log into!!! Trying to find my old facebook. Thank you
GetHuman-msheahan did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-msheahan fixed the problem
We are waiting for GetHuman-msheahan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.