My account got hacked after I gave up my password to a legit-looking red-badge notice...

GetHuman1708178's customer service issue with Facebook from December 2018

244328 similar
0 following
Help with my Facebook issue
GetHuman1708178's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1708178 will want to follow the link below to head to their help center. We will check on GetHuman1708178 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1708178's own words
My account got hacked after I gave up my password to a legit-looking red-badge notice. Last thing I saw was a black flag with Arabic writing. Panicked, I disabled the account. Now I can't get Facebook to reactivate. In fact, I got an email saying that they would not re-enable the account "for any reason." I spend about $*K per year on Facebook ads and feel that I deserve human attention. The now-disabled page was at*jasonloveface.
GetHuman1708178 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1708178 fixed the problem
We are waiting for GetHuman1708178 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1708178 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1708178
Dec 7th, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 244328 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1708178 started working on this issue
Dec 7th, 2018 5:09am
GetHuman1708178 indicated the issue is not fixed yet.
Dec 7th, 2018 5:11am