My account got hacked after I gave up my password to a legit-looking red-badge notice...
GetHuman1708178's customer service issue with Facebook from December 2018
Help with my Facebook issue
GetHuman1708178's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1708178 will want to follow the link below to head to their help center. We will check on GetHuman1708178 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1708178's own words
My account got hacked after I gave up my password to a legit-looking red-badge notice. Last thing I saw was a black flag with Arabic writing. Panicked, I disabled the account. Now I can't get Facebook to reactivate. In fact, I got an email saying that they would not re-enable the account "for any reason." I spend about $*K per year on Facebook ads and feel that I deserve human attention. The now-disabled page was at Facebook.com*jasonloveface.
GetHuman1708178 did not yet indicate what Facebook should do to make this right.
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