I ordered a charger from Energix, as a link on Facebook. It has been over a month, and...

GetHuman-slicesr's customer service issue with Facebook from December 2018

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The issue in GetHuman-slicesr's own words
I ordered a charger from Energix, as a link on Facebook. It has been over a month, and I still do not have my charger. I've emailed them, and they have sent me what I think is a bogus link to a DHL tracking. If I go directly on DHL's website, any combination of the numbers they have given me does not come up with a tracking number for my package. Here is the tracking number they gave me in a hyperlink.**https:**webtrack.dhlglobalmail.com*?trackingnumber*HKARK*del******************I've had that website, as well as DHL's open side by side, and they are not the same. So my question to you is..*Does Facebook stand behind the ads they post on their site? If so I am eagerly awaiting a reply to the email address I am providing. FYI, the tracking number says the parcel was processed on the ** of November. It is now December *.**Thank you**Chris
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Customer service issue
Reported by GetHuman-slicesr
Dec 6th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 8 customers so far
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GetHuman-slicesr started working on this issue
Dec 6th, 2018 8:07pm