PHILIPPE LE HOUEROE@IFC HACKED MY FB & MESSENGER ACCOUNT!! HE FIRST CONTACTED ME THROUG...

GetHuman1701637's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman1701637's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1701637 will want to follow the link below to head to their help center. We will check on GetHuman1701637 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1701637 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1701637's own words
PHILIPPE LE HOUEROE@IFC HACKED MY FB & MESSENGER ACCOUNT!! HE FIRST CONTACTED ME THROUGH A FRIENDS MESSANGER. HER NAME IS CAUTIOUS TINA ON FACEBOOK. I MADE THE MISTAKE OF GIVING HIM PERSONAL INFO AND NOW MY **** FRIENDS ARE NOT TALKING TO THE REAL EVE L. SIN (WITH YELLOW GLASSES) ON FACEBOOK OR MESSENGER!! MY EMAIL IN THAT ACCOUNT HAS BEEN SINGLETONEVE@ROCKETMAIL.COM RIGHT UP UNTIL THE *TH OF DECEMBER WHEN I COULDN'T GET INTO MY OWN ACCOUNT! HE CHANGED MY RECOVERY PHONE NUMBERS AND MY RECOVERY EMAILS SO ANY CODES SENT GO TO HIS ACCOUNT! PLEASE, WHEN IS FACEBOOK GOING TO HELP ME??!!
GetHuman1701637 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1701637
Dec 6th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 243248 others
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Timeline
GetHuman1701637 started working on this issue
Dec 6th, 2018 1:44pm