I bought a new Samsung Galaxy j* Crown phone and I have a new phone number Facebook sec...

GetHuman1699821's customer service issue with Facebook from December 2018

242682 similar
1 following
Help with my Facebook issue
First: share to improve GetHuman1699821's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1699821's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1699821 will want to follow the link below to head to their help center. We will check on GetHuman1699821 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1699821 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1699821's own words
I bought a new Samsung Galaxy j* Crown phone and I have a new phone number Facebook security did a check on me and they sent a code to my old phone number I don't have that phone no more so now it's like I can't get the code to get on Facebook and I only want one account I want the other accounts deleted
GetHuman1699821 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1699821 fixed the problem
We are waiting for GetHuman1699821 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1699821 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1699821
Dec 6th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 242682 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman1699821 started working on this issue
Dec 6th, 2018 2:47am