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GetHuman-grandin's customer service issue with Facebook from December 2018

Help with my Facebook issue
The issue in GetHuman-grandin's own words
I placed an order with a company promoted on Facebook - ATTITUDE TODAY. After several fruitless efforts to contact this company regarding the status of my order I started searching and found a number of reviews indicating problems others had with this company. It appears from everything I read that it is nothing but a SCAM - to which I handed over $**.** of my social security money for Christmas gifts for my grandchildren. How would I like this resolved?? - to have the above amount re-deposited to my account and forget I ever heard of ATTITUDE TODAY.
GetHuman-grandin did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-grandin
Dec 6th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 18 customers so far
Similar issue to 242668 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-grandin started working on this issue
Dec 6th, 2018 2:34am
GetHuman-grandin indicated the issue is not fixed yet.
Dec 6th, 2018 3:57pm
GetHuman-grandin indicated the issue is not fixed yet.
Dec 6th, 2018 4:01pm