My Facebook password has been changed, and I do not have access to the email or phone n...

GetHuman-ashifvir's customer service issue with Facebook from December 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ashifvir's own words
My Facebook password has been changed, and I do not have access to the email or phone number that are set up on it. The hacking stems from the email being hacked, and the person has now hacked my Facebook. I am Ashif Virani and my new number is ******** as I'm in school in Norway. I use Gmail now : *****@***.com **I realize that I should have updated these things, but please help me recover my account .
GetHuman-ashifvir did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ashifvir
Dec 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 241715 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-ashifvir started working on this issue
Dec 5th, 2018 2:37pm
GetHuman-ashifvir indicated the issue is not fixed yet.
Dec 5th, 2018 2:37pm