I've upgrades my phone. Swapped since cards AND transferred all data from my phone to t...

GetHuman-sashasco's customer service issue with Facebook from December 2018

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The issue in GetHuman-sashasco's own words
I've upgrades my phone. Swapped since cards AND transferred all data from my phone to the new one using the USB system. I was promised I would have all my accounts logged in as I made my original Facebook account back when I was in my first year of secondary school. Very long time ago. Never knew how to change passwords so I always transferred my data so it always logged in. The only * ways I have of resetting my password is ridiculously impossible as my number set was mine from nearly ** years ago. And my email doesn't EXSIST APPARENTLY?! I have an email with gmail that they are telling me is not a used email even though it's the one supporting my Facebook? Won't let me add new emails or numbers because I need to confirm it's me from the number I had ** years ago or an email address which isn't even real or ever been used?!?!?! Seriously fumming.
GetHuman-sashasco did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-sashasco
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-sashasco started working on this issue
Dec 5th, 2018 2:12pm