I tried to put my mom's password in for her and it said wrong password so I tried again...

GetHuman1694555's customer service issue with Facebook from December 2018

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The issue in GetHuman1694555's own words
I tried to put my mom's password in for her and it said wrong password so I tried again. . I tried like * times. The problem was the first letter was suppose to be big letter so then ya sent a thing called I'm robot. I did that. Ok then ya said to send a picture I thought it was going to be a profile picture. I didn't mean to send it to ya so now ya wanted let her get on at all. Her name is Becky fralin
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Customer service issue
Reported by GetHuman1694555
Dec 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1694555 started working on this issue
Dec 5th, 2018 2:06pm