Been trying to change my page name for almost a year and Facebook has yet to change it...

GetHuman-ysbuisso's customer service issue with Facebook from December 2018

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The issue in GetHuman-ysbuisso's own words
Been trying to change my page name for almost a year and Facebook has yet to change it. I changed my business name from Purposely Creative to Uncharted Art Designs and have tried changing the page but Facebook won't do it. The URL is fine and I have the correct logo to ensure people know of the name change but Facebook will not change the actual page name which is confusing and misleading to followers and potential customers*clients. I've submitted a request multiple times and have reported it but I don't get a response. Please help me change the name so everything is correct.
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Customer service issue
Reported by GetHuman-ysbuisso
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-ysbuisso started working on this issue
Dec 5th, 2018 1:46pm