I was loved onto my Facebook account, scrolling through the page, then all of a sudden...

GetHuman-teknofre's customer service issue with Facebook from December 2018

241587 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-teknofre's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-teknofre's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-teknofre will want to follow the link below to head to their help center. We will check on GetHuman-teknofre later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-teknofre may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-teknofre's own words
I was loved onto my Facebook account, scrolling through the page, then all of a sudden it kicked me out of my Facebook app ANDmy messenger app, I’ve tried logging back onto both these apps and each time it doesn’t allow me access to my own accounts. I’m not going to reset my password when I know my password so that’s clearly not the issue. I have a lot on Facebook plus it’s an easier way to chat with people so I need this sorting ASAP.*Thanks, *Megan
GetHuman-teknofre did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-teknofre fixed the problem
We are waiting for GetHuman-teknofre to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-teknofre fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-teknofre
Dec 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 241587 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-teknofre started working on this issue
Dec 5th, 2018 1:39pm