Hello..*Am from mauritius and am using facebook page ads account for around * years alr...

GetHuman-peerbucc's customer service issue with Facebook from December 2018

2 views
 | 
241482 similar
 | 
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-peerbucc may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-peerbucc's own words
Hello..*Am from mauritius and am using facebook page ads account for around * years already..*Its just happen recently that i advertise my products like i use to and the ads were approved and even run for around five days but just after i was billed for my ads on **th of november **** , all my ads had stop delivering and even my ads account got disabled.*So after trying to get an explanation for it and to resolve the problem for few days but in veins.*Atleast i should which ads was against facebook ads policy?*And i didnt know if to advertise for quadcopter is illegal according to facebook.*But now am ready to even remove any ads that facebook dont allow and i eant to reactivate my account.*You can’t just closed my account that i have been working hard to improve it a little bit.*Atleast as a usual customer facebook should have warn me or even don’t approve the ads??*Why approved it then close my account??*I agreed if i made a mistake but its unknowingly!*I didn’t really know if drones is illegal to advertise on facebook and still now am not even sure!*I suggest thats its because of the ads for drone because it was this only ads and that of a powerbank charger that were running.*As for the powerbank i use to runniys ads but for the drone its the first time i paid for ads..*Please tell me how to reactivate my ads account.*Thanks
GetHuman-peerbucc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-peerbucc fixed the problem
We are waiting for GetHuman-peerbucc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-peerbucc fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-peerbucc
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 241482 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-peerbucc started working on this issue
Dec 5th, 2018 11:36am
GetHuman-peerbucc shared this issue with friends on Facebook
Dec 5th, 2018 11:36am