My account has been hacked, I m not able to log in with my username and password and My...

GetHuman-kmariapp's customer service issue with Facebook from December 2018

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GetHuman-kmariapp's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kmariapp will want to follow the link below to head to their help center. We will check on GetHuman-kmariapp later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kmariapp may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kmariapp's own words
My account has been hacked, I m not able to log in with my username and password and My account name and Profile picture and all the things were changed by other name and photos seems that was not original photos, just they took from google and set as profile pic.**Please let me know if we can recover my account or please deactivevate it if not possible.**User name - ************I even tried to the option called My Account is Compromised but it dint recognize my username..I m getting the error like my username is not valid.**The name was changed from ********* ********** to Petry Williams
GetHuman-kmariapp did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-kmariapp
Dec 5th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman-kmariapp started working on this issue
Dec 5th, 2018 11:13am