Someone has previously been on my facebook account so I had recently changed the passwo...

GetHuman-conorb's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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GetHuman-conorb's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-conorb will want to follow the link below to head to their help center. We will check on GetHuman-conorb later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-conorb's own words
Log in from a new device ... Someone has previously been on my facebook account so I had recently changed the password. I know can't remember what I changed it too and I no longer have access to the phone number linked to the account so I am locked out. Can you please help me recover it? My login for the account is my number: ***********
I no longer have access to the phone numbers linked in the accounts
Giving me access to my Facebook account
I use Facebook daily especially since I lost my phone
I've tried logging in but they just send a code to the phone number I can't access
I have an issue with Facebook too
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Facebook
Customer service issue
Reported by GetHuman-conorb
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 241444 others
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Timeline
GetHuman-conorb started working on this issue
Dec 5th, 2018 10:39am