Hello. For the past two days I have had a notification on the Facebook app for messenge...

GetHuman1691089's customer service issue with Facebook from December 2018

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The issue in GetHuman1691089's own words
Hello. For the past two days I have had a notification on the Facebook app for messenger saying I have an unread message, however, when I go to check messenger there are no unread messages to check. I have tried EVERYTHING to make the notification disappear, including deleting and re-installing both of the apps, and nothing works. Please tell me how I can make the notification go away because it is driving me crazy! Thank you.
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Facebook

Customer service issue
Reported by GetHuman1691089
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 240854 others
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GetHuman1691089 started working on this issue
Dec 4th, 2018 10:21pm