Hello my name is Julie Javier. I have forgot my password to my old Facebook account (lo...
GetHuman-jasonway's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-jasonway's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-jasonway may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jasonway's own words
Hello my name is Julie Javier. I have forgot my password to my old Facebook account (loanne Jules javier) the email I thought I use for this account is either an activated or deactivated by Yahoo please I need help getting into my old Facebook account me and my fiance are doing a fiance K* visa and I need the supporting evidence from my old account in messenger please I need access in to my old account my new account is sunshine Hill
GetHuman-jasonway did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jasonway fixed the problem
We are waiting for GetHuman-jasonway to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.