On Marketplace I messaged the seller for an item on ********, and paid via debit throug...

GetHuman-newsoliv's customer service issue with Facebook from December 2018

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The issue in GetHuman-newsoliv's own words
On Marketplace I messaged the seller for an item on ********, and paid via debit through my Facebook account on *******, which was confirmed by my bank as debited.**The seller then informed me that she accepts cash only, so she did not accept the debit payment and won't send me the item. She said she is not set up on Marketplace to receive online payments.**How can I recover the amount I already paid? I still want the item (I will pay cash), but have already paid, as I said, through Facebook.
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Facebook

Customer service issue
Reported by GetHuman-newsoliv
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-newsoliv started working on this issue
Dec 4th, 2018 9:26pm