After having my Facebook name reported and being asked to change it, I am unable to log...

GetHuman-hashaziz's customer service issue with Facebook from December 2018

3 views
 | 
240749 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-hashaziz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hashaziz's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hashaziz will want to follow the link below to head to their help center. We will check on GetHuman-hashaziz later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hashaziz may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hashaziz's own words
After having my Facebook name reported and being asked to change it, I am unable to log into my account after changing it, despite the fact that the name is a perfectly normal set of alphanumeric characters and is a real name that I've used on Facebook just a few months ago. Every time I click the button to confirm my change of name, I'm redirected to a screen that says "Sorry, something went wrong", and this has persisted for at least the last ** hours.
GetHuman-hashaziz did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hashaziz fixed the problem
We are waiting for GetHuman-hashaziz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-hashaziz fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-hashaziz
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 240749 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hashaziz started working on this issue
Dec 4th, 2018 8:49pm