After having my Facebook name reported and being asked to change it, I am unable to log...
GetHuman-hashaziz's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-hashaziz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hashaziz's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hashaziz will want to follow the link below to head to their help center. We will check on GetHuman-hashaziz later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hashaziz may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hashaziz's own words
After having my Facebook name reported and being asked to change it, I am unable to log into my account after changing it, despite the fact that the name is a perfectly normal set of alphanumeric characters and is a real name that I've used on Facebook just a few months ago. Every time I click the button to confirm my change of name, I'm redirected to a screen that says "Sorry, something went wrong", and this has persisted for at least the last ** hours.
GetHuman-hashaziz did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hashaziz fixed the problem
We are waiting for GetHuman-hashaziz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.