Someone got into my Facebook and strated calling me name saying how is life on my bio p...

GetHuman1689811's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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GetHuman1689811's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1689811 will want to follow the link below to head to their help center. We will check on GetHuman1689811 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1689811 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1689811's own words
Someone got into my Facebook and strated calling me name saying how is life on my bio putting unaproite pictures of me so everyone can see they keep changing my password so I couldn't delete my fb putting dirty picture on my profile I had to change my password so many times then there messaging my family and friends talking **** I want to prescharges on them I deleted my FB and yet again they reacatvaited it they won't stop plz help me there using an old number now my email
GetHuman1689811 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1689811
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 240688 others
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GetHuman1689811 started working on this issue
Dec 4th, 2018 7:51pm