I need a new password because my iPad was stolen. It is now locked because someone in...

GetHuman-debmellb's customer service issue with Facebook from December 2018

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The issue in GetHuman-debmellb's own words
Apply a new password as I was requested to unlock my Facebook account ... I need a new password because my iPad was stolen. It is now locked because someone in Sioux City, South Dekota tried to get into Facebook. I live in Cheyenne, Wyoming. I can’t remember my current password because I have never needed to use it. I need to have get a new password. The IP address that was sent from South Dekota is ***.***.**.**.
They have obviously gotten in to my mini pad and may hack into credit cards
I need to be able to set a new password without remembering my current one because I never had to use it.
For at least ** years
Twitter*Using all the passwords from the past and current.
I have an issue with Facebook too
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Apple mini ipad
Customer service issue
Reported by GetHuman-debmellb
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-debmellb started working on this issue
Dec 4th, 2018 4:01pm