I uninstalled my facebook and messenger apps and tried to re-installed and open them. H...

GetHuman-kimzone's customer service issue with Facebook from December 2018

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GetHuman-kimzone's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kimzone will want to follow the link below to head to their help center. We will check on GetHuman-kimzone later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kimzone's own words
I uninstalled my facebook and messenger apps and tried to re-installed and open them. However, i cannot access my accounts because the number listed is my old phone number and I dont have access to it. I have apploaded an ID and I have taken a picture while holding the handwritten code that they gave me but I have not heard from them. Ibwant them to reply faster to my emails and tobact on those apploads.
GetHuman-kimzone did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-kimzone
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 239812 others
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GetHuman-kimzone started working on this issue
Dec 4th, 2018 5:06am