My account was hacked yesterday. He changed the email addresses, deleted phone number...

GetHuman-smdj's customer service issue with Facebook from December 2018

3 views
 | 
239685 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-smdj's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-smdj got the right customer help using our suggestion.
Before contacting them, items GetHuman-smdj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-smdj's own words
My account was hacked yesterday. He changed the email addresses, deleted phone number, changed pic, changed name and changed language to Arabic. I have gotten it back and deleted the email he put in. I also changed my login email. I then changed passwords on all my emails. So far I have changed Facebook passwords over ** times and started the * step authenticating.. What can I do to further protect my account and not have to change my password every hour. This is getting very old and frustrating. It keeps logging in from New Mexico. Is there a way to block that? Thanks!
GetHuman-smdj did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-smdj fixed the problem
We are waiting for GetHuman-smdj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-smdj fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-smdj
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 239685 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-smdj started working on this issue
Dec 4th, 2018 2:53am