Hi my name is gina and I got a msg from Facebook telling me that my account is locked a...

GetHuman1681263's customer service issue with Facebook from December 2018

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The issue in GetHuman1681263's own words
Hi my name is gina and I got a msg from Facebook telling me that my account is locked and asking me if I had sign in a different state ..I answer “NO “ so Facebook said to make a new password.. I don’t reallly want do this because I’m not sure if that was someone else pretending to be Facebook and I was calling you guys and you don’t offer no support by phone ...who and why would someone want to sign in from another state ... what kind of damage can they do to my account ...I hardly go to Facebook , I don’t post anything,..can you tell me what else can someone do..I have not reset a new password..plz respond ASAP..thank you
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Facebook

Customer service issue
Reported by GetHuman1681263
Dec 3rd, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 1 customer so far
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Timeline
GetHuman1681263 started working on this issue
Dec 3rd, 2018 6:43pm