My acct was disabled for a reason I didn’t do. Said I was pretending to be someone else...

GetHuman-jblackis's customer service issue with Facebook from December 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jblackis's own words
My acct was disabled for a reason I didn’t do. Said I was pretending to be someone else. I didn’t do this. I logged out and back in it said to leave a comment and I sent my driver license to proof I’m who I say I am. But then started thinking this was wrong of me to do Bc I could have been hacked. Please reply to this comment so I can take proper action if I was hacked. If someone was pretending to be me pretending to be someone else this also needs to be looked into.
GetHuman-jblackis did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jblackis
Dec 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-jblackis started working on this issue
Dec 3rd, 2018 5:46pm