To whom it concerns,*I lost my iPhone with my Facebook account on it, I purchased a new...
GetHuman1680323's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman1680323's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1680323's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1680323 will want to follow the link below to head to their help center. We will check on GetHuman1680323 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1680323 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1680323's own words
To whom it concerns,*I lost my iPhone with my Facebook account on it, I purchased a new phone and I’m trying to get back on my acct. but it’s not giving me any options to get back in ? The email address is *****@***.com I don’t remember the password for this email so I can’t get the CODE you send to it.. I no longer use this email ! Can you please send the code to *****@***.com ..*This is the only email I use now...*I am the same person on both of these emails..*Thank you,*Danny Sisk
GetHuman1680323 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1680323 fixed the problem
We are waiting for GetHuman1680323 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.