I currently own or manage * sports related groups on Facebook. As of January *st, I wa...

GetHuman1676181's customer service issue with Facebook from December 2018

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The issue in GetHuman1676181's own words
I was trying to update my Facebook group URL address. ... I currently own or manage * sports related groups on Facebook. As of January *st, I was planning to archive * of the * pages and then have * single page for everything going forward. Because the group URL I want to use has more than *,*** members currently, there is no way for me to change the Facebook email address for the group. I don't want to lose any members from the group, nor do I want to create a new page.**The current group URL I have is: https:**www.facebook.com*groups*sabresbgmafia***The new group URL I want to use is:*https:**www.facebook.com*groups*bhwmedia***Also, changing the group URL will allow me to trademark the brand BHWmedia, as I have filed a trademark application for it.
I'm updating the brand of our group because I have a trademark pending on our updated brand. This will allow the group to have everything identical to the brand.
I want to have the group email updated to: https:**www.facebook.com*groups*bhwmedia*
I reviewed the help information and there is no fix or workaround. Creating a new page is not acceptable as I would lose over *,*** members that currently are part of the group. Also, it would affect new partnerships with other brands that I currently have.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman1676181
Dec 3rd, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 238164 others
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GetHuman1676181 started working on this issue
Dec 3rd, 2018 12:50am