Need help accessing past account and obtaining information

GetHuman-zachmuck's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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The issue in GetHuman-zachmuck's own words
I was trying to regain access to my account, however they've implemented new and different security measures since I last had access. ... I was incarcerated back in May **** and lost access to my gmail account, phone number and the facebook associated with them. I can provide my ID and background information as well as previous passwords to regain access, I do not intend on maintaining multiple accounts, I have precious important irreplaceable information on that page and would like to recover it.
I can prove who I am, provide previous passwords and ID, I no longer have access to the email or number associated with it as it was over * years ago.
Contacting me and allowing me to provide my ID and past account information as well as credible background info about the circumstances and restoring my access to my account to retrieve my information.
I've been using Facebook since ****, never had any issues until this.
Recovering through Facebook's provided options.
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How GetHuman-zachmuck fixed the problem
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Customer service issue
Reported by GetHuman-zachmuck
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 237680 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-zachmuck started working on this issue
Dec 2nd, 2018 3:41pm
GetHuman-zachmuck indicated the issue is not fixed yet.
Dec 2nd, 2018 3:42pm
GetHuman-zachmuck indicated the issue is not fixed yet.
Dec 3rd, 2018 3:46pm