A girl Named Alexis Buckmaster was using Facebook and messenger under a phone number w...
GetHuman1670238's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman1670238's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1670238 will want to follow the link below to head to their help center. We will check on GetHuman1670238 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1670238 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1670238's own words
A girl Named Alexis Buckmaster was using Facebook and messenger under a phone number which happens to be my work number *** *** ****. I had my other phone shut off so didn’t have to carry two phones around and I can’t open another account under my number until that account is deleted. I know that it’s not been active so will you please shut it down . Thank you, Bill Hand. You can e-mail me at *****@***.com.
GetHuman1670238 did not yet indicate what Facebook should do to make this right.
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