MY ACCOUNT IS HACKED..MY OLD EMAIL IS ON THERE...MY PASSWORD IS NOT RECOGNIZED SO i CAN...
GetHuman-suetrepp's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-suetrepp's own words
MY ACCOUNT IS HACKED..MY OLD EMAIL IS ON THERE...MY PASSWORD IS NOT RECOGNIZED SO i CAN'TY UPDATE IT.....** FACEBOOK NEVER RECOGNIZED MY CELL PHONE BACK IN **** SAID THE NUMBER BELONGED TO SOMEONE ELSE...IT WAS NEVER RESOLVED..** i CXALLED A FACEBOOK NUMBER AND REAZIED IT IS A SCAM...i BUT NOT BEFORE i GAVE THEM MY OLD AND NEW E MAIL AND MY CELL PHONE NUMBER AND HOME PHONE WHAT THE HECK CAN i DO..AND i CAN'T DISABLE MY ACCOUNT EITHER....
GetHuman-suetrepp did not yet indicate what Facebook should do to make this right.
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