I was randomly logged out of my account and I can’t remember my password. When I try to...

GetHuman-dillmanj's customer service issue with Facebook from November 2018

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The issue in GetHuman-dillmanj's own words
I was randomly logged out of my account and I can’t remember my password. When I try to reset the password it wants to send verification to an email that is no longer in use. It doesn’t list my current email address as an option but when I enter my current email address my account comes up so my current email must be linked to my profile. I would like to send verification to my current email address.
GetHuman-dillmanj did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-dillmanj
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-dillmanj started working on this issue
Nov 30th, 2018 7:37pm