I have just sold an item on FB and they paid via a method I have not used or heard of...

GetHuman1662533's customer service issue with Facebook from November 2018

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The issue in GetHuman1662533's own words
I have just sold an item on FB and they paid via a method I have not used or heard of. I am supposed to be sending these items tomorrow and when I contacted you for urgent support I was told to wait up to three working days for an answer. I am astounded that given the gravity of the situation i.e. this payment is requested MY bank details, you have not responded with clarity. I could be the subject of fraud and you are requested me to wait thee days before responding!
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Facebook

Customer service issue
Reported by GetHuman1662533
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 235637 others
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Timeline
GetHuman1662533 started working on this issue
Nov 30th, 2018 7:09pm